Maseru, March 23 — In efforts to improve service delivery within the
ministry, the Ministry of Information. Communication, Science, Technology and Innovation held a one day workshop for part of its employees with the aim of putting them in light of the upcoming Management (PM) system.
In her presentation, workshop facilitator Mrs. Melida Phinda-Rangoajane said the system which its pilot is expected to resume from April, 01 is aimed at having improved service delivery by civil servants to the nation as the National reforms amongst others has revealed poor services provided by government ministries.
She indicated that this system is going to work based on the mission
and vision of the ministry so as to end up with the right results which
are beneficial to the nation.
She also pleaded with the employees to ensure that there is open
communication between them and their supervisors so as to establish what
is expected from them which is in line with their job description.
In addition, Ms Thato Khetsi, who is was also a facilitator from the same ministry, explained that the system is going to be based on performance management plans which
shall be filled by employees together with their supervisors on a
basis on two terms in each year.
She showed that the normal notching system that was used will eliminated with the implementation of the new Performance Management system as employees will now be rewarded based on their annual performance.
Ms Khetsi also mentioned that there will also be Performance Improvement Plans which will be aimed at assisting employees with less performance.
The Performance Management system was established in line with the
Public Service Act 2005, Regulations 2008 Basic conditions of Employment 2011.